FAQ
Frequently Asked Questions
What is ToolsTribe?
ToolsTribe is an online marketplace for industrial tools and equipment.
How can I place an order?
You can place an order by selecting a product and clicking on Buy Now or Add to Cart.
Do you offer COD?
Yes, Cash on Delivery is available on selected products.
How long does delivery take?
Delivery usually takes 3-7 working days depending on your location.
What is your return policy?
We offer easy returns on eligible products within the return window.
How can I track my order?
You can track your order from the Track Order section.
Are products genuine?
Yes, all products are 100% original and sourced from trusted sellers.
Can I cancel my order?
Yes, you can cancel your order before it is shipped.
Do you provide bulk discounts?
Yes, bulk orders may be eligible for special pricing.
How do I contact support?
You can contact us via chat, call, or support ticket.
What payment methods are accepted?
We accept UPI, Cards, Net Banking, and COD.
Is there any warranty?
Warranty depends on the product and brand.
Can I return damaged products?
Yes, damaged items can be returned or replaced.
Do you ship across India?
Yes, we deliver to most locations across India.
How to become a seller?
You can register as a seller from our seller panel.
Is registration free?
Yes, creating an account is completely free.
Do you offer installation services?
Installation depends on the product category.
Can I change my address?
Yes, before shipment you can update your address.
Are there hidden charges?
No, all pricing is transparent.
How do I raise a support ticket?
You can raise a ticket from your account dashboard.
Return within 7 days
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Tools Tribe is your go-to destination for quality tools and smart solutions. We offer reliable products for professionals and DIY enthusiasts, ensuring convenience, durability, and great value in every purchase.
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